Your Dedicated eCommerce Customer Support Agency

The Clear Choice for Shopify + Gorgias Success

We make Gorgias work wonders for your Shopify store. Get ready for happier customers, more sales, and a healthier bottom line.

Ambitious Gorgias & Shopify brands like yours work with us

Why choose Artikuno as your eCommerce Customer Support partner?

Increase in Customer Satisfaction (CSAT) Score

+ 16 %

Increase in Resolution Rate (RR)

+ 64 %

Decrease in First Response Time (FRT)

- 55 %

Return on Investment (ROI) with Artkuno

+ 241 %

Your Growth, Our Goal

We’re more than just implementers; we’re strategic partners. We build systems designed to scale with your ambition and drive your Shopify store forward.

Rapid Results, Real Impact

Why wait months for improvements? Our focused services deliver tangible benefits to your customer support operations and bottom line within 1-2 weeks.

Shopify & Gorgias Specialists

We live and breathe Shopify and Gorgias. This isn’t just one thing we do; it’s our core expertise. You get proven strategies, not trial and error.

Stop Drowning in Customer Support Tickets. Start Scaling Your Shopify Sales.

We specialize in providing best-in-class Gorgias customer support, tailored specifically for the unique needs of Shopify businesses.

Boost Sales & Conversions

Transform support from a cost center to a profit driver. We help you leverage Gorgias to capture more sales, recover abandoned carts, and increase average order value.

Skyrocket Customer Happiness & Loyalty

Deliver lightning-fast, personalized, and consistent support that wows your customers and keeps them coming back. Happy customers are repeat customers!

Slash Support Time & Operational Costs

Automate up to 30% (or more!) of repetitive customer support inquiries, freeing up your eCommerce team to handle complex issues and focus on growth.

Gain Clarity & Control Over Support

Get a crystal-clear view of your customer interactions and support performance, all within a perfectly configured Gorgias customer service setup.

Crafting Flawless Customer Experiences for Modern E-commerce Brands

At Artikuno Support, we are driven by a fundamental belief: an exceptional customer experience powered by Gorgias is the most powerful differentiator for modern Shopify e-commerce brands.

“The most valuable thing that Artikuno gave me is a shift in perspective, where I challenge every single process in my business. Previously I took many processes for granted, assuming they just had to get done manually by my employees or myself. Now take every process under the loop, and make sure I automate it before it drains my time. You wouldn’t believe me if I told you how much time I’ve saved.”
– Federico C, CoffeeTime

“In my experience marketing agencies are usually BS, as the cause & effect of their work is hard to attribute. However cold & hard execution of automating my Shopify store is a clear value-add, where I can exacty quantify the time and money that I have now saved. Really recommend this to anyone who is looking for an agency that delivers exactly on its promise”

– Ellias Smithenson, Nackad

Unlock Game-Changing Gorgias Advantages for Your Shopify Business.

Save Precious Time & Resources: Slash repetitive tasks and free up your team for high-value interactions.
Boost Customer Happiness & Loyalty: Deliver faster, consistent, and personalized support that turns shoppers into raving fans.
Increase Sales & Conversions: Transform support interactions into sales opportunities and recover abandoned carts.
Reduce Support Costs, Not Quality: Empower customers with self-service and smart automation to lower operational overhead without sacrificing service.

You have questions? We have answers!

How can Gorgias generate more revenue for my Shopify webshop?

Gorgias actively equips customer support teams with a toolkit designed to upsell, cross-sell, and convert browsing shoppers into paying customers. By providing agents with sales-oriented features and revenue-tracking analytics, the platform fundamentally reframes the role of the support agent from a pure problem-solver to an active participant in the sales funnel.

Why does the eCommerce focus of Gorgias benefit my business?

Gorgias’s most significant competitive advantage is its unwavering focus on the e-commerce vertical. This is not a generalist tool with an e-commerce plugin; its architecture is natively designed to integrate deeply with platforms like Shopify. This specialist approach provides a level of contextual data and in-app functionality that its more diversified competitors struggle to match without extensive customization.

What is the sales philosophy behind the Gorgias platform?

The Gorgias platform operates on the principle that every customer touchpoint, regardless of its origin or initial intent, represents a potential opportunity to strengthen a relationship and drive revenue. This belief system is not an afterthought but is woven into the very fabric of the platform’s design.